Do you have a Telephone Interview coming up? Well, if you thought that employers only contact you via telephone to schedule the interview, then beware! As the trends are changing. Now, employers are using the telephone to do an initial interview and sometimes ask questions that were usually kept for the final interview. This type of interview can range from a few minutes to even an hour and the topics discussed can be your career history, your marketing strategy, your knowledge of the industry or the company, and some other topics.
The only reason for this is, personal interview recruitment for at least first stage screening is a time-consuming job and the telephonic interviews provide the recruiters a good opportunity to screen the best candidates of all. But point to remember is don't be mistaken to take it lightly at all, the etiquettes and tips that you have learnt for a personal interview apply as it is to a telephonic interview, as then to succeed in a phone interview make sure that you take it as seriously as a personal interview. Well in this blog we will be sharing 10 such key proven telephone interview tips to crack a telephonic interview, and enhance your chances to grab your dream job!
1. Schedule your Interview
It's always better to never jump to take an unexpected or unplanned telephonic interview! This is the first thing you have to keep in mind to be sure you will be available on time to attend the call as per the schedule. Scheduling an interview always ensures to be mentally well prepared and lets you revise your skills and concepts. While scheduling the interview, you should confirm all the information such as date, time, interviewer details, etc. and also get to know if the interviewer is calling you or it is you who need to make the call to avoid the confusions, yet in most cases interviewer will be the one calling you at first.
2. Minimize Interruptions
Be sure to silence your cell phone and electronic devices before the call so that notifications don’t interrupt. Turn off notifications on your laptop or anything else that can make a sound and interrupt your flow, such as alarms or calendar events. Let your family know about the interview, so that they can cooperate during your interview, also keep the windows shut, so that no external noise will cause distractions and disturbance during your interview.
3. Stay Prepared
It’s always advisable to keep one’s resume handy. One should jot down strengths, weaknesses and examples for the same, so that you will be prepared when such a question arises. Keep pen and paper handy to take down notes. This would help one not to miss out on important points during the interview. Also, the very first thing you have to do is gather information about the recruiting company and go through the job description. You can search for the employee reviews, previously asked interview questions, etc. regarding the company on various websites such as Glassdoor, Ambition-Box and many more.
Additionally, write down some questions that you plan to ask the interviewer during the phone call. For instance, write down any questions you have about job duties, required credentials or any other information you would like to know more about, which serves an added advantage!
4. Practice Interviewing
Talking on the phone isn't as easy as it seems. As with an in-person interview, practice can be helpful. Not only will this help you rehearse answers to common phone interview questions, it will also help you realize if you have a lot of verbal tics, fail to enunciate, or speak too quickly or too slowly. Remember you don't need to memorize answers, but having a sense of what you're going to say will help reduce your nerves and make your responses sound more natural.
For practice, have a friend or family member conduct a mock interview and record it so you can see how you sound over the phone. Once you have a recording, you'll be able to hear your "ums" and "uhs" and "okays" so you can practice reducing them from your conversational speech. It will also help you spot if you have a bad habit of interrupting or rambling. Additionally, listening to the recording will help you pinpoint answers that you can improve.
5. Speaking slowly and Clearly
Speaking slowly and clearly helps in articulating thoughts well. One must use professional language and sound courteous and polite. Afterall your politeness and your language will be your first expression for any interviewer.
You have to keep in mind that your voice will represent your personality. Just be sure that whatever you speak must be clear and your voice is audible to the interview. Also, it must be a two-way conversation i.e., you can take a few seconds to answer but don’t take a very long pause. If you need the interviewer to repeat the question, ask! It’s completely fine to ask your interviewer to pardon the question.
6. Ask Relevant Questions
Asking relevant questions can improve your chances of getting that job, since it shows the recruiter that you are really interested in that particular job role. You may ask several questions to the interviewer such as about the company, job profile, what will be the day-to-day job responsibility, etc. But make sure the questions must be relevant, do not ask any irrelevant questions such as salary, leave policy, etc. during the telephonic interview as it is generally the screening process, which may hamper chances of your selection.
Avoid talking in between and let the interviewer complete the sentence or question before you speak. Interrupting the recruiter too many times may not leave a very good impression.
7. Show Enthusiasm
Ask about different aspects of the job and express genuine interest and excitement about the opportunity. Like, wow! Don't be afraid to dig for more details about the position, since we all know how vague and horrifically bland job postings can be, the job you will be applying, is what you’ll be doing for next year’s so make sure you will be handling the responsibilities which suit your skills and interest! You need to get a real sense of the job to know if it's a good fit for you.
8. Ask what the next steps are
Prompt the interviewer to communicate what happens next in the interview process. As well as clarifying any steps you yourself need to take, it also shows that you’re keen to hear from them and interested in the role.
Also, ask about the further rounds and the interviewer’s contact details. You are advised to thank the interviewer for giving you an opportunity and his time (it will create a positive impact!). Sometimes the interviewer may be clueless regarding the further process since the final decision lies in the hands of the hiring manager.
9. Thank Recruiter
At the end of the interview, one must thank the recruiter for their time and consideration. It’s a simple step to take, and it can separate you from equally qualified candidates, which after all shows your professionalism and politeness. Also, you can write a separate email as well to thank your recruiter for their time and hiring manager for arranging this opportunity for you.
A thank you email serves as a professional thank you note to an interviewer that expresses your gratitude for the phone interview. Sending a thank you email after you've finished your interview helps hiring managers remember who you are and shows your politeness and professionalism. Taking the time to write an email expresses your dedication to the role and can help you stand out among other candidates. Now coming towards the last point.
10. Smiling Matters
Although it may seem silly because the interviewer cannot see you, still be sure to smile! Even on the phone, you can hear when someone is smiling and it will positively affect your tone of voice and translate through your responses.
If you want to learn more about how to crack telephone interview, then check out this video to get amazing phone interview tips.
So those were our top 10 tips to help you ace your next phone interview, spending a lot of time talking on the phone need not help you master a telephonic interview. Hence carry out a mock telephonic interview and incorporate the telephone interview tips we discussed. This way you will be stress free during your real telephonic interview as they say practice makes a man perfect! Finally remember to give telephonic interviews the same importance as you would for a face-to-face interview.