As the trends are changing, employers are using the telephone to do an initial interview and sometimes ask questions that were usually kept for the final interview. This type of interview can range from a few minutes to even an hour and the topics discussed can be your career history, marketing strategy, knowledge of the industry or the company, and some other topics, providing the recruiters a good opportunity to screen the best candidates of all.
It is not to be taken lightly at all. The etiquette and tips that you have learnt for a personal interview apply as it is to a telephonic interview. Well in this blog we will be sharing 10 such key proven telephone interview tips to crack a telephonic interview, and enhance your chances to grab your dream job!
Top 10 Phone Interview Tips
1. Schedule your Interview
It's always better to never jump to take an unexpected or unplanned telephonic interview! This is the first thing you have to keep in mind to be sure you will be available on time to attend the call as per the schedule. Scheduling an interview always ensures you are mentally well prepared and lets you revise your skills and concepts.
While scheduling the interview, you should confirm all the information such as date, time, interviewer details, etc., and also get to know if the interviewer is calling you or is it you who needs to make the call to avoid any confusion.
2. Minimize Interruptions
Be sure to put your cell phone and electronic devices on 'do not disturb' before the call so that notifications don’t interrupt. Turn off notifications on your laptop or anything else that can make a sound and interrupt your flow, such as alarms or calendar events.
Let your family know about the interview so that they can cooperate during your interview. Try to keep the windows shut, so that no external noise will cause distractions and disturbance during your interview.
3. Stay Prepared
It’s always advisable to keep one’s resume handy. One should jot down strengths, weaknesses, and examples for the same. Keep pen and paper handy to take down notes. This would help one to not miss out on important points during the interview.
Also, the very first thing you have to do is gather information about the recruiting company and go through the job description. You can search for the employee reviews, previously asked interview questions, etc. regarding the company on various websites such as Glassdoor, Ambition-Box, and many more.
Additionally, write down some questions that you plan to ask the interviewer during the phone call. For instance, write down any questions you have about job duties, required credentials, or any other information you would like to know more about, which serves as an added advantage!
4. Practice Interviewing
Talking on the phone isn't as easy as it seems. As with an in-person interview, practice can be helpful. Not only will this help you rehearse answers to common phone interview questions, but it will also help you realize if you have a lot of vocal tics, or you fail to enunciate, or speak too quickly or too slowly.
Remember you don't need to memorize answers, but having a sense of what you're going to say will help reduce your nerves and make your responses sound more natural.
For practice, have a friend or family member conduct a mock interview and record it so you can see how you sound over the phone. Once you have a recording, you'll be able to hear your "ums" and "uhs" and "okays" so you can practice reducing them from your conversational speech.
It will also help you spot if you have a bad habit of interrupting or rambling. Additionally, listening to the recording will help you pinpoint answers that you can improve.
5. Speak Slowly and Clearly
Speaking slowly and clearly helps in articulating thoughts well. One must use professional language and sound courteous and polite. After all, your politeness and your language will be your first expression to any interviewer.
You have to keep in mind that your voice will represent your personality. Just be sure that whatever you speak must be clear and your voice is audible to the interview.
Also, it must be a two-way conversation i.e., you can take a few seconds to answer but don’t take a very long pause. If you need the interviewer to repeat the question, ask! It’s completely fine to ask your interviewer to pardon the question.
6. Ask Relevant Questions
Asking relevant questions can improve your chances of getting that job since it shows the recruiter that you are really interested in that particular job role. You may ask several questions to the interviewer such as about the company, job profile, what will be the day-to-day job responsibility, etc.
Make sure the questions are relevant and do not ask any irrelevant questions such as salary, leave policy, etc. during the telephonic interview as it is generally the screening process, which may hamper the chances of your selection.
Avoid talking in between and let the interviewer complete the sentence or question before you speak. Interrupting the recruiter too many times may not leave a very good impression
7. Show Enthusiasm
Ask about different aspects of the job and express genuine interest and excitement about the opportunity. Don't be afraid to dig for more details about the position, since we all know how vague and horrifically bland job postings can be.
The job you will be applying for is what you’ll be doing the next year or so, therefore, make sure you will be able to handle the responsibilities which suit your skills and interest! You need to get a real sense of the job to know if it's a good fit for you.
8. Ask What The Next Steps Are
Prompt the interviewer to communicate what happens next in the interview process. As well as clarifying any steps you yourself need to take, it also shows that you’re keen to hear from them and interested in the role.
Also, ask about the further rounds and the interviewer’s contact details. Sometimes the interviewer may be clueless regarding the further process since the final decision lies in the hands of the hiring manager.
9. Thank Recruiter
At the end of the interview, one must thank the recruiter for their time and consideration. It’s a simple step to take, and it can separate you from equally qualified candidates, which after all shows your professionalism and politeness.
Also, you can write a separate email as well to thank your recruiter for their time and the hiring manager for arranging this opportunity for you. Sending a thank you email after you've finished your interview helps the hiring managers remember who you are. Taking the time to write an email expresses your dedication to the role and can help you stand out among other candidates. Now coming towards the last point.
10. Smiling Matters
Although it may seem silly because the interviewer cannot see you, still be sure to smile! Even on the phone, you can hear when someone is smiling and it will positively affect your tone of voice and translate through your responses.
If you want to learn more about how to crack telephone interviews, then check out this video to get amazing phone interview tips.
So those were our top 10 tips to help you ace your next phone interview, spending a lot of time talking on the phone need not help you master a telephonic interview. Carry out a mock telephonic interview and incorporate the telephone interview tips we discussed.
This way you will be stress-free during your real telephonic interview as they say practice makes a man perfect! Finally, remember to give telephonic interviews the same importance as you would for a face-to-face interview.
If you want to learn more about how to prepare for an interview and get the right knowledge, skills, and attitude to ace your interview, enroll in Board Infinity's Free Interview Preparation Course.